A validated e-Invoice is not by itself a sufficient statutory accounting record. Section 245 of the Companies Act 2016 requires records that sufficiently explain the transaction and can be conveniently and properly audited, retained 7 years from completion of the transaction. Section 82 of the Income Tax Act 1967 runs 7 years from the end of the year to which the income relates, requires records to be kept in Malaysia, and imposes electronic format conditions. LHDN's own e-Invoice Guideline reminds taxpayers to retain their own records notwithstanding IRBM storage.
- Three regimes, three clocks: CA 2016 s.245(3) runs from completion of the transaction; ITA s.82(1)(a) from the end of the year the income relates to; ITA s.82A(1) from the end of the year of assessment
- The e-Invoice Guideline (Version 4.7, published 7 July 2026) expressly reminds taxpayers to retain sufficient records notwithstanding IRBM storage
- MyInvois holds the validated document, not the contract, delivery evidence, costing or judgement behind it — s.245 needs all of those
- ITA s.82(8) requires records relating to a Malaysian business to be kept and retained in Malaysia; MyInvois storage does not discharge that
- ITA s.82(2A) removes the printed serial receipt requirement where an e-Invoice is issued — but s.82(2B) reinstates it for consolidated transaction invoices
- s.82C(4) makes an e-Invoice valid for Income Tax Act purposes only where its particulars conflict with another written law's invoice requirements
- Penalties differ: s.245(9) up to RM500,000 or 3 years; ITA s.119A a fine of RM300 to RM10,000 or 1 year
Who this applies to: Finance teams, company secretaries and directors of Malaysian companies inside an e-Invoice phase, and anyone designing a document retention policy.
On this page
The most common misconception in Malaysian finance functions right now is that MyInvois has taken over the filing cabinet. It has not. LHDN says so itself, in one sentence buried in step eight of its own guideline, and almost nobody has read it against the Companies Act.
Three record-keeping regimes now run over the same transaction, and they do not agree on what has to be kept, where, in what form, or for how long.
The three regimes
| Companies Act 2016 | Income Tax Act 1967 | MyInvois | |
|---|---|---|---|
| Provision | s.245 | s.82, s.82A, s.82C | e-Invoice Guideline v4.7, issued under s.134A ITA |
| What must be kept | Accounting and other records that sufficiently explain transactions and financial position | Sufficient records to ascertain business income, and documents to ascertain chargeable income | Nothing — IRBM stores the validated document |
| Retention clock | 7 years from completion of the transaction (s.245(3)) | 7 years from the end of the year the income relates to (s.82(1)(a)); 7 years from the end of the year of assessment (s.82A(1)) | No published retention commitment |
| Where | Registered office or as directors think fit (s.245(4)) | In Malaysia (s.82(8), s.82A(5)) | IRBM database |
| Entry deadline | 60 days from completion (s.245(2)) | 60 days from each transaction (s.82(6)) | 72 hours to reject after validation |
| Penalty | Up to RM500,000 or 3 years, or both (s.245(9)) | RM300 to RM10,000, or 1 year, or both (s.119A) | — |
Three retention anchors is not a drafting curiosity. For a transaction completed in March 2026 by a company with a 31 December year end, the section 245 clock runs to March 2033, the section 82 clock to the end of 2033, and the section 82A clock to the end of 2033 by reference to year of assessment 2026. If the return for that year is never filed, section 82(1A) restarts the clock from the end of the year in which it eventually is — which is an indefinite obligation dressed as a seven-year one.
Set the policy to the latest applicable date, per year, and stop trying to optimise it. The saving from destroying records nine months early is nothing; the cost of being unable to substantiate a deduction is the deduction plus penalties.
What LHDN actually says about storage
The e-Invoice Guideline (Version 4.7), published 7 July 2026 and replacing Version 4.6 of 7 December 2025, deals with storage at paragraph 2.3.7 for the MyInvois Portal route and paragraph 2.4.6 for the API route. Both say the same thing:
All validated e-Invoices will be stored in IRBM’s database. Notwithstanding the storage of e-Invoice by IRBM, taxpayers are reminded to retain sufficient records and documentation in relation to the transaction.
That is LHDN telling you the database is not your archive. The guideline offers retrieval of e-Invoice details through the portal or API in XML or JSON, metadata, grid or PDF form — a convenience, not a guarantee, and not a substitute for records you control.
Why a validated e-Invoice is not a sufficient section 245 record
Section 245(1)(a) requires records that sufficiently explain the transactions and financial position of the company and enable true and fair accounts to be prepared. Section 245(1)(b) requires them to be kept so they can be conveniently and properly audited.
A validated e-Invoice is one document, containing a defined field set, evidencing that a supply was invoiced. It is strong evidence of that fact and nothing more. It does not contain:
- the contract or purchase order that establishes the terms, and therefore the cut-off and the performance obligation;
- delivery or acceptance evidence — the goods received note, the signed timesheet, the milestone certificate;
- the costing behind the margin, or the inventory movement behind the cost of sale;
- the judgement behind a provision, an impairment, an accrual or a related-party pricing position;
- the settlement — the bank record proving whether and when it was paid.
An auditor testing revenue recognition, or LHDN testing a deduction, works through that chain. The e-Invoice is one link.
Four specific gaps are worth naming because they recur.
Consolidated e-Invoices aggregate. Where a business submits a consolidated transaction invoice under s.82C(7), the validated document is a monthly summary. It does not identify buyers or individual sales, so it cannot on its own explain the transactions behind it. Note also s.82(2B): a person required to submit a consolidated transaction invoice must still issue a receipt for every sum received, notwithstanding the general dispensation in s.82(2A).
Self-billed e-Invoices record the buyer’s view of a supply. The supporting evidence of what was actually supplied sits with the buyer, not in the document.
Rejections and cancellations happen in a 72-hour window and leave a state change that has to be reconcilable in your ledger. If your system stores only the final document, you cannot explain the movement.
Substitute e-Invoices issued under s.82C(8) to correct an error must be issued within three days of the defective document. You need both documents and the reason for the substitution, not just the corrected one.
Where the e-Invoice does replace something
To be fair to the regime, it removes one obligation cleanly. Section 82(2A) provides that where a person issues an e-Invoice under s.82C, the printed serially numbered receipt requirement in s.82(1)(b) may be dispensed with. That requirement applies where gross takings exceed RM150,000 from the sale of goods or RM100,000 from services, so it caught a large number of small businesses. For those issuing e-Invoices per transaction, it is gone.
For those relying on consolidation, as noted, s.82(2B) takes it back.
The format and location conditions people miss
Section 82(7) of the Income Tax Act 1967 imposes conditions the Companies Act does not:
- records kept electronically must be retained in an electronically readable form and kept so as to be readily accessible and convertible into writing; and
- where records originally kept manually were later converted to electronic form, the original manual records must still be retained in their original form.
And s.82(8): all records relating to a business in Malaysia must be kept and retained in Malaysia. Section 82A(5) says the same for documents relating to income in Malaysia. A cloud accounting platform hosted offshore, integrated to MyInvois through a middleware provider, satisfies neither statute by itself. You need a Malaysian retained set.
Common mistakes
- Treating MyInvois as the archive. LHDN’s own guideline says it is not.
- Applying one seven-year rule. There are three clocks with three anchors, plus the open-ended s.82(1A) extension where no return has been filed.
- Retaining the PDF visual representation only. It is a rendering. Retain the submitted XML or JSON and the validation response, which carry the unique identifier number and the validation state.
- Assuming the e-Invoice satisfies SST invoicing. Section 82C(4) says that where the particulars conflict with another written law’s invoice requirements, the e-Invoice is valid for Income Tax Act purposes only.
- Discarding rejected or cancelled documents. The state history is part of what explains the ledger.
- Letting the middleware provider be the system of record. If the contract ends, the obligation does not.
What’s next
Two things follow. If your records or your ERP sit outside Malaysia, section 82(8) and section 245(5) set conditions that most regional shared-service arrangements do not meet as designed. And if you have not yet mapped what section 245 requires beyond the invoice, that is the list your retention policy should be built from — not the field list in the e-Invoice specification.
If MyInvois stores my e-Invoices, do I still need to keep records?
Yes. The e-Invoice Guideline (Version 4.7) states that all validated e-Invoices will be stored in IRBM's database and, notwithstanding that storage, taxpayers are reminded to retain sufficient records and documentation in relation to the transaction. IRBM's database is IRBM's record. Neither the Companies Act 2016 nor the Income Tax Act 1967 treats it as discharging your own obligation.
Which retention period applies to an e-Invoice?
All of them that apply to your company. Companies Act 2016 s.245(3) runs 7 years from completion of the transaction. Income Tax Act 1967 s.82(1)(a) runs 7 years from the end of the year to which the business income relates, and s.82A(1) runs 7 years from the end of the year of assessment. The safe policy is the latest of the three, which in practice means retaining until at least 7 years after the year of assessment closes.
Is a validated e-Invoice enough for the auditor?
No. Section 245(1)(a) requires records that sufficiently explain the transaction and the financial position, and s.245(1)(b) requires them to be capable of being conveniently and properly audited. A validated e-Invoice evidences that a document with certain fields was submitted and accepted. It does not carry the contract, purchase order, delivery evidence, costing, or the judgement behind a provision or cut-off.
Do I still have to issue printed receipts?
Section 82(2A) of the Income Tax Act 1967 dispenses with the printed serially numbered receipt requirement in s.82(1)(b) where an e-Invoice is issued. But s.82(2B) restores it where you are required to submit a consolidated transaction invoice under s.82C(7) — so businesses relying on consolidated e-Invoices must still issue receipts for every sum received.
Can a validated e-Invoice serve as an SST tax invoice?
Not automatically. Section 82C(4) of the Income Tax Act 1967 provides that where the particulars of an e-Invoice are inconsistent with the requirements for issuing an invoice under another written law, the e-Invoice is valid and enforceable for the purposes of the Income Tax Act only. That is the statutory basis for treating the e-Invoice and the SST tax invoice as separate compliance questions.
How long does IRBM keep my validated e-Invoices?
IRBM has not published a retention commitment for documents held in the MyInvois database, and the guideline frames its storage as additional to, not a substitute for, your own records. Do not design a retention policy that depends on being able to retrieve documents from MyInvois in year six.
The following are deliberately unstated or described only qualitatively until confirmed by a subject-matter expert:
- IRBM publishes no stated retention period or availability guarantee for validated e-Invoices held in the MyInvois database
- Confirm the Sales Tax Act 2018 and Service Tax Act 2018 record retention periods separately before extending this analysis to SST documents
Sources
- e-Invoice Guideline (Version 4.7) — LHDN
- Income Tax Act 1967 (Act 53), reprint as at 21 May 2024 — LHDN
- Companies Act 2016 (Act 777), reprint as at 1 August 2022 — SSM
- e-Invoice Specific Guideline (Version 4.8) — LHDN
Change history
| Version | Date | Change | By |
|---|---|---|---|
| 01.00 | 20 Jul 2026 | Approved and published. | — |